Return window and condition
We accept returns for most items within 30 days of purchase when the product is unused and returned in its original packaging. Items that show signs of use or missing packaging may not be eligible for a refund.
How to start a return
To begin a return, contact our customer service team at [email protected] or by phone at +1 7805072770 and provide your order details and reason for return. We will confirm whether the item is eligible and provide the return shipping address. Return shipping is paid by the customer.
Shipping returns and refunds
Damaged or incorrect items
If you receive an item that is damaged or incorrect, contact us immediately at [email protected] or +1 7805072770. Please include photos of the item and the packaging. We will advise on the next steps for a replacement or refund.
Using this information
Read this page together with the description of the item you are considering. Its wording helps explain store information without changing a condition stated elsewhere. If something remains unclear before an order, ask corelledinnerware Store for clarification.
This store’s return settings
Request an eligible return within 30 days after delivery. Approved refunds are processed within 7 business days; the customer pays ordinary eligible return-shipping costs. Restocking fee setting: none. Original shipping is generally non-refundable, subject to law and store error. These store settings override different manufacturer instructions. Request instructions from [email protected]; store address: 5306 47th street, Cold Lake, AB, T9M 0J7, Canada.