Overview and scope
Last updated: 29-Aug-25. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices available to customers in Canada. It applies to information collected through our website and through direct communications with our customer service team.
Information we collect
We collect information you provide directly, such as name, postal address, email, and phone number when you place an order or contact support. We also collect payment information necessary to complete purchases. Additionally, we may collect non-identifying technical or usage information that helps us manage orders and improve the shopping experience.
How we use and share information
We use personal information to process and fulfil orders, respond to enquiries, handle returns and refunds, and for fraud prevention and legal compliance. We may share information with service providers who perform functions on our behalf, for example payment processors and carriers. When we share information, we require partners to treat that data securely and only for the purposes we specify.
Cookies and similar technologies
We use cookies and local storage to maintain shopping cart contents and basic site functionality. You may disable cookies through your browser settings, but doing so could affect site features and your checkout experience.
Your rights and choices
If you are a resident of Canada you may request access to, correction of, or deletion of your personal information in our records, subject to legal exceptions. To make a request or ask questions about privacy practices, contact us at [email protected]. We will respond in accordance with applicable law.
Making a privacy request
Send a personal-information request for corelledinnerware Store, 5306 47th street, Cold Lake, AB, T9M 0J7, Canada, to [email protected]. Identity verification may be required before it is completed.